At NV Waste (“we”, “our”, or “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website [www.nvwaste.co.uk] or contact us for our waste collection services.
1. Information We Collect
We may collect the following types of information:
- Personal details: name, phone number, email address, and address (when you complete an enquiry form or contact us).
- Service details: information about the type of waste or service you require. Usage data: pages visited, time spent, and other analytics (through cookies or third-party tools like Google Analytics).
- Communication records: messages, emails, or calls exchanged with our team.
2. How We Use Your Information
We use the data we collect to:
- Respond to your enquiries and provide quotes or services.
- Manage and improve our website and service quality.
- Send updates or information you’ve requested.
- Comply with legal and regulatory obligations.
We do not sell, rent, or trade your personal data with third parties.
3. Cookies
Our website uses cookies to enhance your experience and analyse site performance. You can adjust your browser settings to refuse cookies, though some parts of the site may not function properly without them.
4. Data Sharing
We may share limited information with trusted service providers who assist in operating our business (such as hosting or analytics platforms). All third parties are required to keep your information secure and use it only for legitimate business purposes.
5. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes outlined above or as required by law. When data is no longer needed, we delete it securely.
6. Your Rights
Under UK data protection laws (UK GDPR), you have the right to:
- Access the personal data we hold about you.
- Request correction or deletion of your information.
- Withdraw consent for data processing at any time.
- Complain to the Information Commissioner’s Office (ICO) if you believe your rights have been violated.
To exercise these rights, please contact us at [Insert contact email].
7. Security
We take appropriate technical and organisational measures to protect your personal information from loss, misuse, or unauthorised access.
8. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
- NV Waste
- Email: [email protected]
- Phone: 07900 455898
- Address: 124-128 City Road, London, England, EC1V 2NX
